widely used 15T FreshWater Flake Ice Machine – Icesnow

High quality, dry and nocaked. The thickness of flake ice which produced by automatic ice flake making machine with vertical evaporator is about 1 mm to 2 mm. The ice shape is irregular flake ice and it has good mobility.

Simple structure and small land area . The series of ice flat has different kinds including fresh water type ,seawater type , fixed cold source type , equip cold source by customer, and ice flat machine with cold room. Customers can choose suitable machine according to site and different water quality . Compared to traditional ice making machine , it has advantage of small land area and low operation cost .

Simple maintenance and convenient moving

All our equipment is designed on the basis of modules, so its spot maintenance is quite simple. Once some of its parts needs replacing, it is easy for you to remove the old parts and install the new ones. Moreover while designing our equipment, we always take into full account how to convenience future moves to other construction sites.

After-sale service

We have been constantly offer every customer not only top products quality but also service, The After-sales Service Dept. consists of professional engineers.

Scientific design and many years of engineering experience

Icesnow will offer you the best scheme of tailor-made ice-making system We have not only supplied lots of ice flake systems to customers from various places but also offered technological consultancy to them.

High efficiency and energy saving

We have optimized the design of ice flake units to ensure the ice flake units can function constantly without wasting energy. We have also adopted a special kind of alloy material and patent processing technology to ensure efficient heat conductivity.

1. Questions before quotation

A. Would you make ice from seawater, saltwater or freshwater?

B. Where and when would the machine be installed roughly?The ambient temperature and water inlet temperature?

C. What’s the power supply?

D. What is the application of the flake ice produced?

E. Which cooling mode would you prefer to? Water or air ,Evaporative cooling?

2. Installation & commissioning

A. Installed by customers according to the manuals, online instructions and live video conference of ICESNOW.

B. Installed by ICESNOW engineers.

a. ICESNOW would arrange 1~3 engineers based on the projects to the installation sites for the final supervision of all installations and commissioning.

b. Customers need to provide local accommodation and round-trip ticket for our engineers and pay for the commissions. US Dollars 100 per engineer per day.

c. Power, water, installation tools and spare parts need to be ready before ICESNOW engineers arrive.

3. Warranty & Technical support

A. 1 year after Bill of Lading date.

B. Any failure occurred within the period due to our responsibility, ICESNOW will supply the spare parts for free.

C. ICESNOW provide full technical support and training courses after equipment installation and commissioning.

C. Permanent technical support & consultation all life long for the machines.

D. Over 30 engineers for instant after-sale services and more than 20 are available for serving overseas.

365 days X 7 X 24 hours phone / EMAIL assistance

4. Failure Claim procedures

a. Detailed written failure description is required by fax or by mail, indicating the relevant equipment information and detailed description of failure.

b. Relevant pictures are required for failure confirmation.

c. ICESNOW engineering and after-sales service team will check and form a diagnosis report.

d. Further trouble-shooting solutions will be offered to customers within 24 hours after receiving the written description and pictures